MeetLive - Tencent RTC

Client Overview

Meetlive is an interactive platform that enables users to connect, engage, and communicate in real time. Whether it’s live chats, video interactions, or streaming sessions, Meetlive is built to foster genuine, engaging digital experiences that bring people closer—virtually.

The Challenge

As user expectations around digital communication continue to rise, Meetlive faced the challenge of delivering low-latency, high-quality, real-time interactions. The platform needed to ensure that every user experience was smooth, immersive, and reliable—especially during peak usage.

Key Challenges:

• Delivering high-quality, real-time video and audio with ultra-low latency.
• Keeping users engaged through seamless and responsive interactions.
• Ensuring user identity verification to maintain platform trust and safety.
• Managing operational costs while scaling effectively.

The Solution

To address these critical needs, Meetlive implemented the following solutions:

TRTC (Tencent Real-Time Communication)

TRTC enabled Meetlive to deliver high-fidelity, low-latency audio and video communications across devices and geographies. The platform benefited from enhanced media streaming quality, even in varying network conditions—ensuring a consistent user experience.

E-KYC Integration

To maintain platform security and build trust, Meetlive integrated Electronic Know Your Customer (E-KYC) processes. This enabled streamlined, secure user identity verification, reducing fraud and enhancing community credibility.

The Impact

1. Increased User Engagement- Real-time, reliable communication features led to more active interactions and longer session durations.
2. High Retention Rate - Users returned to the platform more frequently, driven by consistent quality and a trusted environment.
3. Reduced Operational Costs - Efficient TRTC infrastructure and automated E-KYC reduced overhead associated with manual verification and support.